Privacy Policy

On this page you will find information about the GDPR (General Data Protection Regulation) – how your personal data is collected, processed and stored.

Please read the information below carefully before you start using the site!

The “Site” 2ndHome.bg is owned by Zelanos Realty Solutions Ltd (a commercial company registered in the Commercial Register at the Registration Agency with EIK 200861417, with main activity – consulting services, marketing and advertising services), hereinafter referred to for short as “Company/ it”.

GDPR or general regulation on the protection of personal data of individuals in connection with the collection, processing and storage of data.

Regulation (EU) 2016/679 of the EUROPEAN PARLIAMENT AND COUNCIL of 27 April 2016, was introduced and officially entered into force on 25 May 2018.

Our company and in particular the “site” collects and processes certain information that may relate to individuals, partners, contractors, employees and others with whom we have some kind of relationship.

As a visitor and user of this “website” (www.2ndHome.bg), you may have questions regarding the information and data lines you provide to us, as well as about the way we process them.

Respecting your right to privacy of your personal data, with this Privacy Policy we would like to explain to you what information we collect on the “site” and how we use it.

The information we collect

We may collect personal data when you enter into contractual relationships with us or as visitors to this “site”.

As a visitor to the “site”, you do not need to register or provide any personal information in order to view or access most of its content. In case you have chosen to use a contact form on our “site” to send a request for a specific object (real estate), you are required to provide some personal data.

What personal data do we collect and process?

Name and surname;
Phone number;
Email
Other Personal Information You Share.

As a party to a contract, in contractual relations:

Name surname family;
Social security number / date of birth;
ID card/passport number;
Address;
Phone number;
Email
Other personal information.

Personal data that the site automatically collects:

When a visitor to this site, information about your IP address provided by your ISP may be automatically collected through one of the technologies used by the site and the server, but this does not mean that it personally identifies you. See more about Cookies.

Basis for collecting and processing personal data.

We collect and process personal data on several basis:

based on your consent to process personal data for specific purposes;
on the basis of Art. 6 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016;
for the performance of contracts to which you are a party;
in order to protect our interests and rights in administrative and judicial cases.

Purposes for collecting and processing personal data

We respect the privacy of your personal data as a visitor to this site, as our customers, partners and contractors, therefore we strictly comply with the requirements for collecting, processing and using personal data only for specific purposes.

The information we collect can be used for different purposes:

to carry out our usual business;
to process requests/inquiries submitted by you;
to provide feedback to you as our potential customers;
for marketing purposes;
for other purposes, according to legal obligation.

In the event that, at your own discretion, you publicly disclose your personal data, specific details about you or other information about you and your actions on publicly accessible sections of the site, you should be aware that this information is not subject to the Law. for the protection of personal data and accordingly we are not responsible for it.

Disclosure of Personal Data

It is possible that part of your personal data will be provided to third parties – our partners and contractors with whom we have contractual relationships, in order to contact you in connection with expressed interest in specific properties. Your personal data, in whole or in part, may be disclosed and made available for processing to government bodies and officials authorized by law to request and collect information containing personal data.

Period of storage of personal data

We process and store your personal data for a period consistent with the specific purposes for which their processing is necessary. The determination of the term depends on the specific case, depending on the type of relationship we have established with you, and it will not be longer than necessary. In the case of concluded contracts – for the term of the contract and 5 years after its expiration.

Your rights

According to Regulation (EU) 2016/679 and the European standard BDS EN 15733:2010, you have the following rights:

of information, for what purpose we collect your personal data, how we process it and how we store it;
to access your own personal data;
correction of your personal data;
to delete your personal data;
of objection to the processing of automatically collected personal data, through the “site” system.

Your personal data is processed and stored at a high level of confidentiality, according to Regulation (EU) 2016/679, and we have taken the necessary actions to protect it from misuse and loss.

Change of the Personal Data Policy

We reserve the right to change, supplement and remove the General Terms and Conditions of Use, GDPR – Personal Data Policy, Cookie Policy, as well as any other information and materials on the “site”, without the obligation to expressly notify about the changes made.

For questions about the Personal Data Policy (GDPR), you can write to us at info@2ndhome.bg.